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Customer support

We're here to help you get the most out of StudioPilot AI. Find quick answers below or reach our team directly.

Account and sign-in

Use “Forgot password” on the sign-in page to reset your password. If your confirmation email hasn't arrived, check spam, then contact us from the email on your account.

AI tools and generations

Your plan includes a monthly generation allowance shown on your dashboard. Every result is a draft — review and edit it before publishing.

Billing and receipts

Open Billing in your dashboard and choose “Manage billing” to update your card, view invoices, or download receipts.

Cancel your subscription

Choose “Manage billing” and cancel anytime. You keep access until the end of the current paid period, and you won't be charged again.

Refunds and billing errors

Charged twice or after cancelling? Email us within 30 days with your account email and charge date. Never send your full card number.

Privacy and data requests

To access, export, or delete your data, email us from your account address so we can verify the request.

See also our Refund & cancellation policy, Terms, and Privacy Policy.