Refund & Cancellation Policy

Monthly subscription

StudioPilot Pro is $19 per month, plus any applicable taxes disclosed at checkout. It bills in advance and renews automatically each month until you cancel. Your plan includes up to 150 successful generations per UTC calendar month; unused generations do not roll over.

Cancel anytime

Sign in, open Billing, and select Manage billing to cancel through the Stripe customer portal. Cancellation takes effect at the end of the current paid billing period. You keep subscriber access until that date, and no further monthly renewal should be charged. Cancelling does not automatically delete your account or saved content.

Proposed refund terms

Subject to owner approval: because the subscription provides immediate access to digital AI tools, monthly payments are generally non-refundable and partial-month refunds or credits are generally not provided for unused time or generations. This does not limit any refund, cooling-off, or cancellation right that applicable law gives you.

If you believe you were charged twice, charged the wrong amount, or charged after a confirmed cancellation, contact studiopilotai.support@gmail.com within 30 days of the charge with your account email and transaction date. Do not include your full card number. We will investigate and, where appropriate, ask Stripe to correct the charge. Approved refunds return to the original payment method; bank processing times vary.

Service problems and trials

If a prolonged StudioPilot outage materially prevents use of the paid service, contact us so we can investigate an appropriate remedy. Any free trial, introductory offer, money-back guarantee, or special refund term will apply only if expressly displayed at checkout. There is currently no free trial or money-back guarantee promised by this draft.

Chargebacks

Please contact Sarah Oughinich, trading as StudioPilot AI first so we can resolve billing errors quickly. You retain any legal right to dispute a charge with your payment provider.

Contact

For cancellation help or a refund review, email studiopilotai.support@gmail.com or use our contact page. Also see our Terms of Service.