Privacy Policy

This draft explains how Sarah Oughinich, a sole proprietor trading as StudioPilot AI ("StudioPilot," "we," or "us"), handles personal information when you use our website, account, AI tools, and support services.

Information we collect

• Account information: your email address, name if provided, authentication records, and sign-in provider.
• Business profile and content: details you enter about your business, services, audience, brand voice, links, AI prompts, generated drafts, and saved results.
• Billing information: subscription status, plan, renewal dates, Stripe customer and subscription identifiers, and transaction status. Stripe processes payment details; StudioPilot does not store full card numbers or security codes.
• Usage and technical information: generation counts, tool type, success or error status, timestamps, and security or diagnostic events needed to operate and protect the service.
• Communications and preferences: support messages, marketing consent records, and unsubscribe status.

How we use information

We use information to create and secure accounts, provide and personalize AI drafts, save your library, enforce subscription and usage limits, process billing, prevent abuse, troubleshoot the service, respond to support requests, and meet legal obligations. We send marketing emails only where you have opted in or where applicable law otherwise permits. You can withdraw marketing consent at any time.

AI processing

Your business profile and tool inputs are sent to our AI service provider to generate the draft you request. AI outputs may be inaccurate and must be reviewed before use. Do not submit client health records, payment details, government identifiers, or other sensitive personal information. Do not upload information about another person unless you have a lawful basis to do so.

When we share information

We share information with providers that help us operate StudioPilot, including Lovable for application hosting, cloud database, authentication, AI processing, and email delivery; Stripe for payments and billing; and Google when you choose Google sign-in. Providers receive only the information needed for their services and process it under their own terms and privacy notices. We may also disclose information to comply with law, protect rights and safety, investigate abuse, or complete a business transfer. We do not sell your personal information for money.

Cookies, local storage, and analytics

StudioPilot uses essential browser storage for sign-in sessions and security. The current analytics hook does not send analytics events to a third-party analytics provider. Before any non-essential analytics or advertising technology is enabled, this notice and any required consent controls must be updated.

Retention

We do not automatically delete records on a timer. Today we keep information as follows:

• Account and business profile: while your account exists. Cancelling a subscription does not delete your account; email us to request deletion.
• Saved AI results: until you delete them in your Library or your account is deleted.
• Usage records: while your account exists, to enforce monthly limits and prevent abuse.
• Subscription status: while your account exists. Payment and invoice records are held by Stripe under its own retention rules; tax and accounting records may need to be kept for the period the law requires.
• Support messages and newsletter consent: until the matter is resolved or you unsubscribe or ask us to delete them.

We complete verified account deletion requests within 30 days. Deletion removes your account, business profile, saved results, usage history, and subscription records from our app. Payment and tax records held by Stripe, and records we must keep for tax, accounting, fraud-prevention, or legal reasons, are retained as required by law. Deleted data may remain in provider backups for a limited period under the provider’s retention cycle.

Security

We use access controls, authenticated server-side operations, encrypted connections, and restricted secret storage. No online service can guarantee absolute security. You are responsible for protecting your password and notifying us of suspected unauthorized access.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, export, or restrict use of personal information, object to certain processing, and withdraw consent. You can edit your business profile, delete saved results, manage marketing preferences through an email’s unsubscribe link, and cancel billing through the billing page. To make another privacy request or request account deletion, contact studiopilotai.support@gmail.com or use our contact page. We may need to verify your identity. You may also complain to your local data-protection authority.

International processing and children

Our providers may process information in countries other than yours. Owner and legal reviewer to confirm the applicable international-transfer safeguards for Texas, United States. StudioPilot is intended for business users aged 18 or older and is not directed to children. We do not knowingly collect children’s personal information.

Changes and contact

We may update this policy as the service or legal requirements change. We will post the revised date and provide additional notice when required. Privacy questions and requests can be sent to Sarah Oughinich, trading as StudioPilot AI at studiopilotai.support@gmail.com.